Warehousing and Fulfillment
The publishing process isn’t completed until the last book is shipped and invoiced, or until the last return is accepted and credited.
Warehousing and fulfillment are complex businesses, with technological flow processes to cope with; inventory tracking; postage and mailing rate bases to understand; packing material to maintain; and freight and customs clearance brokers to deal with.
Even if you choose to use a distributor, you’ll probably still want to maintain a small warehouse quantity of stock at a separate location and ship to various locations from your own warehouse. And if you do substantial volumes, you’ll undoubtedly want to maintain your own warehouse, with your own staff.
Many publishers fall afoul of the warehousing and fulfillment issue, either because their heart’s not in it, or it becomes too consuming in its own right.
Lexicon’s consultants can help with all of your warehousing and fulfillment needs. We can provide you with:
- Warehouse and fulfillment vendors who can satisfy your needs
- Tracking procedures to insure your inventory levels are accurate
- Customer service training and templates
- Postal regulations and expertise
- Freight and customs advice